Would you kindly open a support ticket, as i cannot see what problem there might be with your server until i know who you are.
There are any number of reasons for possible downtime of your servers. over the last 3 days the downtime would be related to our server changeover. incase you missed the news posts and e-mails here is what has been happening over the last few days:
I would LOVE to open a support ticket! Only, I cant because 500server's main site wont even open. And when it does, there are script errors. But even this only happens 1 in 10 times after waiting at least 2 minutes.
that is simply the Beta version of lapper that is out at the moment. It cannot be used at the moment on all servers due to a port limitation in the program which has been fixed by the Lapper guys and will be available for use from the next release.