DAmned Dean !!! The fact that your service is down is bad.. The fact that people are not answered why the problem occurse is far more worse !!!
Can we, as customers, at least know what the problem is and a preduction when the problem will be solved !!
Then at least we could take the correct actions to make sure our events can take place !! We do have obligations to our racers!!
It is bad to have a server down but it is far more worse to have no news from you on the reason and prediction when it will be solved !!!
This is primar to the respect towards your customers.
that it thakes time to write this all down... Indeed.. But a lot less frustrated people to leave behind.. Now we even don't know if you are busy solving this problem or sleeping on a hot beach somewhere....
Sorry for some grammatical errors.. No spelling checker here :/