Well now, I have to warmly thank Cuni for his carefully worded input.
His comment reminded me that I had created a Proton account specially for LFS, years ago. Then I found login and pass where I stored it at that time, logged in and could complete the password reset procedure.

Also, so much thanks to other ppl for support and lessons in life... Well no, that was greatly distressing to read those answers. Such a shame guys. Think about it.

Good to hear you found a solution.

Quote from turbofan :

Well no, that was greatly distressing to read those answers. Such a shame guys. Think about it.

Just to mention that you started it, basically with the word "Grotesque" to describe the updates.

If you throw out insults I guess you can expect to receive some, even unreasonable, comments back?

Quote from Scawen :

Good to hear you found a solution...

You reap what you sow indeed

Quote from turbofan :

Well no, that was greatly distressing to read those answers. Such a shame guys. Think about it.

You threw the thing like you would threw a big fat steak to a group of lions. And then complaining the steak was eaten.

You can (or could have) simply make a random mail in any platform without providing any informations of yours while registering it, and to use it for games as LFS, no?
Edit : well, same case as what i said with your "proton" account, so what's grotesque?

I'm getting a new password, but it gives me an error when I try to log in. What kind of system is this, man? It's broken. Now I've tried getting another password and logging in, and it says this week's lock is expired. Thank you for the system you're going to create, LFS team, you need to help me.


I'm trying to log in with the password I received in my email, but I'm getting an error.

ERROR 1 (YOUR UNLOCK CODE DOES NOT MATCH)
ERROR 2 (GET PASSWORD NEXT WEEK)

Sorry but your report doesn't make that much sense.

The system is well tested and has already worked for hundreds of people.

You'll have to be very specific about exactly what you do, step by step, and the exact error messages you see, so we can try to see where it goes wrong for you.

Quote from Scawen :

Sorry but your report doesn't make that much sense...

As I said, on my first attempt, it displayed the message in the screenshot. Then, when I tried to log in again with my new password, it replied with something like, "Try again next week." Now I can't unlock it, and I'm back from vacation, and my dream of happily playing LFS is dashed.

Also, I apologize if I wrote the wrong tone in my previous message. I was angry

To be clear, the new system does not 'consume' one of your unlocks, if your LFS was already unlocked with your old password. The consumption of an unlock could only happen if you clicked "Lock LFS - return to Demo" by mistake (which is not needed).

You are supposed to do simply this:

1) Visit details page
2) Click: send email with a new unlock code
3) Get email.
4) Paste code from email into LFS "GAME password"
5) Click unlock.

That's all there is to it. It's really not a big deal. I have added one unlock to your account so it will let you try again now.

Just to be really sure - did you use "SNST" in the "Registered user name" field in LFS?

Edit: I guess you did because Scawen saw you ran out of unlocks

No, he was already out of unlocks after re-unlocking on 1st and 2nd August.

So if he locked again pointlessly, then an unlock attempt would fail.

By the way, the LFS unlock confirmation email says this at the bottom:

Quote :

Security note: If you, the account owner, did not just unlock LFS, you are strongly advised to change both the WEBpassword and GAMEpassword of your LFS account. You can do that at any time by logging in on our website and going to your account details page.

This should be reworded because GAMEpassword does not exist anymore.

GAMEpassword still exist its just auto generated password

Well it would be confusing if people visited the Personal details page looking for a GAMEpassword but there is only Password and Unlock code.

Quote from Flame CZE :

Well it would be confusing if people visited the Personal details page looking...

Yeah tons of people looking at personal details page

Yes like everyone who will need to unlock their LFS from now on...

Thanks, that email is fixed.

By the way, has anyone had a problem like they really think they copied and pasted the unlock code correctly, but it just says "Your unlock code does not match" after you click the unlock button?

That seemed to happen to me after setting a new code. Maybe I didn't copy it properly? But it's hard to know what can be the problem as it looks like a load of dots. I've heard a couple of reports like "the code didn't work" that could be like this.

Eventually I copied again (without getting another new code) and it did work.

I think maybe the update needs an 'eye' icon beside the unlock code field so you can see the unlock code.

Quote from Scawen :

By the way, has anyone had a problem like they really think they copied and pasted the unlock code correctly, but it just says "Your unlock code does not match" after you click the unlock button?

I am not 100% sure if I copied the code correctly the first time but I had to copy it again just in case and it worked on my second unlock attempt. I doubt if I copied a space next to the code or not. Maybe there is a bug.

iirc it doesn't autoclear the existing password, so when you paste it it mashes both together, happened to me

It worked for me the first time as expected

Quote from johneysvk :

iirc it doesn't autoclear the existing password, so when you paste it it mashes...

After you click the rectangle to change the GAME password the whole password is selected. If you already have the code copied you just do CTRL+V and it paste the new code over the old one.
If you somehow click the text box to change the password (bottom pic) you have to manually select all, delete, CTRL+V

It should auto clear if you paste straight in when the dialog is open (without clicking within the text). When you see all the text highlighted (like CTRL+A) that will be replaced when you paste the new value. You can confirm this with the number of characters which will be 20 if it's a valid key.

I wonder if the way that specific dialog works should be improved to make it easier and avoid any errors.

Maybe i just double clicked it accidentally or something like that, not sure. I just cleared the password and tried pasting again.
No idea how many people are having issues, but doesn't seem like something that's worth spending time on tbh.

Well, how much time to spend on it is for me to decide, and that's why I asked to see if many people had experienced trouble with it.

What I do, is attempt to acquire information before making decisions.

EDIT:

Also I put questions out there in case people come up with good ideas. I don't just leave things in a (possibly) broken state (or hard to use) when a small improvement will make a world of difference (and maybe avoid a thousand tech support emails).

EDIT2:

Also I can see a live stream of the master server and I see a lot of "Your unlock code does not match" (which is different from "You need to set an unlock code") so I do wonder if they are really just typing in the wrong thing (e.g. a WEB password or old GAME password) or they are getting a sort of copy and paste error.

So Scawen, as far as I remember every Friday we would get an additional unlock on top of the existing 2 unlocks (if not used). Are there any limits in place with the new "unlock codes"?

Quote from Scawen :

Hello LFS Racers...

hola no me funciona la contraseña

I wonder if it would be better to somehow highlight the option to send the one-time password on the LFS.net page if every user has to do it now. Took me a few seconds to find it under "personal details"..