Pro - Suggestion that not enough players to populate new tracks is self-defeating. How many players have left due to boredom? A new track every 6 months would definitely generate new business and we could dump some of the less popular tracks we have now.

It's probably because you're screen shots are linked to the picture files, rather than being embedded in the document. It sounds as though the original files might have been moved so that the path to link to them has been corrupted. Check the original files are still in the same place as they were when you inserted them into the document. Maybe you've opened the document on a different computer, in which case you need to get the pictures from the original computer.