"fingers crossed"
We hope u find the solution!
THX!
Wont U host TS3, or any other voice, or any other game in the future?
Wont U host TS3, or any other voice, or any other game in the future?
My team will extend the rental period, maybe to 1 year. I also mention "renewal" at paypal?
Rent a server
Hello!
Our team searching for really cheap and reliable quality server.
We will try U out.
Payment goes!
Our team searching for really cheap and reliable quality server.
We will try U out.
Payment goes!
You are funny...
I asked u several times about it, and sent many mails about it...
THAT COULD NOT LOGIN!
Now... watch pls customers!
Now U sent me after that post(13:30@me), at 13:58 a mail with new password... man, i want it about 1 or 2 weeks ago...
At 14:00 u updated the support ticket... great time too... 1-2 weeks old.
Just for the TRUE STORY, here is the ticket:
AT 20:30 the system sent me a notification on payment...
The customer only CARE if he MUST pay?
Man....
Watch:
Ticket Created #680187
Sorry if u waited for this too long time... (a few hours, not weeks)
fed up with say nothing
Dean!
U just closed your eyes or something same, when u reach my posts, my mails, support tickets?
U does not answered any of them, while i want to delete further services from u.
Great support.... do it that way if u want, but i dont think, this is the right way.
U just closed your eyes or something same, when u reach my posts, my mails, support tickets?
U does not answered any of them, while i want to delete further services from u.
Great support.... do it that way if u want, but i dont think, this is the right way.
Franky!
How many times must i wrote to U (e-mail), that I can not login into billing system to cancell further payments etc.
Original login did not worked, and the reseted password has the same problem.
I hope u recieve this post, and can understand, what i wrote.
Thanks for the time with 500servers, times with problems, high bloodpressure about waiting, and waiting for responses, solutions... but we change/d.
In the past 1 year, i only got 2 weeks extra time, in the begining, when the server got big problems. After that, when were many problems, many times, no gift from u. In the past 6 month, our server got problems minimum 14 days (log files missing from these days). It means, that server got uptime about 92%. Thats not bad, but if we keep in mind, that over that we got CP errors, its a ...
Improove much more, and one day, u will be the best GSP, but now not.
How many times must i wrote to U (e-mail), that I can not login into billing system to cancell further payments etc.
Original login did not worked, and the reseted password has the same problem.
I hope u recieve this post, and can understand, what i wrote.
Thanks for the time with 500servers, times with problems, high bloodpressure about waiting, and waiting for responses, solutions... but we change/d.
In the past 1 year, i only got 2 weeks extra time, in the begining, when the server got big problems. After that, when were many problems, many times, no gift from u. In the past 6 month, our server got problems minimum 14 days (log files missing from these days). It means, that server got uptime about 92%. Thats not bad, but if we keep in mind, that over that we got CP errors, its a ...
Improove much more, and one day, u will be the best GSP, but now not.
Just a question to Dadge.
If u can post it this, Franky why not?
And 1st of all. If he knows, that this problem is a 3rd party problem, put a line to the site, to here etc. and no questions, no "angry" peoples.
If the teamfriends, like u know it, the payed customers why not?
That is the biggest problem. Not the customers the 1st...
This is tipical to my ISP. They know, that will have a maintenance in 2 weeks. But in terms+cond. they wrote, they must message to clients in 2 months before maintenance, but now only 2 weeks till maintenance. They dont message to clients, cause it will breaks the terms+cond-s 2 months.
Maintenance comes, thousands of customers picks up the phones, to call ISP telephone center. And then they say the "non official":
There were an error, and S.O.S. needed a maintenance.
If they sends mails 2 weeks earlier, they can prevent angry customers, angry call center guys/girls, many time/money etc.
I hope u can understand.
If u can post it this, Franky why not?
And 1st of all. If he knows, that this problem is a 3rd party problem, put a line to the site, to here etc. and no questions, no "angry" peoples.
If the teamfriends, like u know it, the payed customers why not?
That is the biggest problem. Not the customers the 1st...
This is tipical to my ISP. They know, that will have a maintenance in 2 weeks. But in terms+cond. they wrote, they must message to clients in 2 months before maintenance, but now only 2 weeks till maintenance. They dont message to clients, cause it will breaks the terms+cond-s 2 months.
Maintenance comes, thousands of customers picks up the phones, to call ISP telephone center. And then they say the "non official":
There were an error, and S.O.S. needed a maintenance.
If they sends mails 2 weeks earlier, they can prevent angry customers, angry call center guys/girls, many time/money etc.
I hope u can understand.
Franky! I saw u online at ATC TS.
Can we hope, that u work on the problems?
now the whole CP unreachable.
Can we hope, that u work on the problems?
now the whole CP unreachable.
Can u start our service or not? Cause we can not...
and are u kidding that on any restart we need to contact at u... and maybe you are on a holiday...
U do GSP or not? U recieve money for it, or no?
if it gives u any info, when i click on "my details" this happens:
Server Error in '/' Application.
--------------------------------------------------------------------------------
Runtime Error
Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.
Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".
<!-- Web.Config Configuration File -->
<configuration>
<system.web>
<customErrors mode="Off"/>
</system.web>
</configuration>
Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.
<!-- Web.Config Configuration File -->
<configuration>
<system.web>
<customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
</system.web>
</configuration>
problems again...
"An error has occurred. Contact an administrator. If you are an administrator please contact TCADMIN SUPPORT!"
Can u fix it, or no? (ASAP)
We need to restart the Airio tracker, cause it stopped.
problems again... no extra time adding?
(doesnt matter... after the payed period, we leave... we found a GSP, that know, what is GSP all about, not just doing after work, after break... and maybe exactly on the same price with free voip.)
Can u fix it, or no? (ASAP)
We need to restart the Airio tracker, cause it stopped.
problems again... no extra time adding?
(doesnt matter... after the payed period, we leave... we found a GSP, that know, what is GSP all about, not just doing after work, after break... and maybe exactly on the same price with free voip.)
Franky?
When will the CP shown the correct version of LFS and Airio.
CP says, we use Official Z, and Airio 2.39a.
In the list i see 2.41 + 2.5.1, and Z28 tooo.
And in real, they runs on Z28 + 2.4.6
Is it use a randomize script?
And if u can manage, pls update our Airio with the current cfg, I dont want to put another integer into the randomscript.
When will the CP shown the correct version of LFS and Airio.
CP says, we use Official Z, and Airio 2.39a.
In the list i see 2.41 + 2.5.1, and Z28 tooo.
And in real, they runs on Z28 + 2.4.6
Is it use a randomize script?
And if u can manage, pls update our Airio with the current cfg, I dont want to put another integer into the randomscript.
i did not used it, cause i tought, that again another "bug" in the system.
another action needed.
U send me (and i think all of your customers) the mail with the new billing system.
For the record here are your new billing system login details.
Login site address: http://www.500servers.com/billing
Login E-mail: $client_email}
Login Password: **********
I tried to login with the "old" login name+pass, but just message... wrong name or pass.
I tried the "old" billing login, but the same.
Can u solve it?
U send me (and i think all of your customers) the mail with the new billing system.
For the record here are your new billing system login details.
Login site address: http://www.500servers.com/billing
Login E-mail: $client_email}
Login Password: **********
I tried to login with the "old" login name+pass, but just message... wrong name or pass.
I tried the "old" billing login, but the same.
Can u solve it?
So, what's with the CP?
In CP i see my server "stopped", but in real life it is running.
And nothing happens, when pushing the start/stop/restart in cp, just the word changes from stopped to running, but the server still alive.
In CP i see my server "stopped", but in real life it is running.
And nothing happens, when pushing the start/stop/restart in cp, just the word changes from stopped to running, but the server still alive.
CP still unusable but error full.
Any progress report Franky?
(again 1 day passed)
Any progress report Franky?
(again 1 day passed)
And how about the CP? Will be useable in this year, or just in next?
Why i dont use mailing, cause our team mates have life too, and when we want to change something, maybe u not online, and after x hours, the change loss its priority, and have another idea, need another change.
(some days ago i was in work, my friend want to probe the lapper. Not worked the cp, he got a bad feeling, and says... not exactly: "why we pays for this sh.t" . U know, how can i make reliability about your service, if they got this?)
Why i dont use mailing, cause our team mates have life too, and when we want to change something, maybe u not online, and after x hours, the change loss its priority, and have another idea, need another change.
(some days ago i was in work, my friend want to probe the lapper. Not worked the cp, he got a bad feeling, and says... not exactly: "why we pays for this sh.t" . U know, how can i make reliability about your service, if they got this?)
I have a life too, and do the best, what i can, but some post earlier I wroted the main problem with our server.
Latest files needed. Z28+Airio latest downloadable, or what we can choose in the CPs list (2.4.1)
No changes till now. Dean can read this, and the earlier post too.
normally... but he maybe know, that I am fed up with the problems
#1090
But if u see something, that i am not, pls report it. I wont be angry... cause can not use our server like what we want. I dont like waiting... days, weeks. Can we get some compensation about that? MAybe no...
Explain it... U spent some money to some services, but u can not use it on that way, what u want, just waiting, and waiting, and waiting, and waiting.
If the electrician provider (dont know the exact word to explain the electric wire provider - 110/230 Volt ) give u a hang on over 24 hour, or any (in terms+condition), he will maybe give some refund to u, or something like that.
I dont want it, just use the service over CP, and online, not with waiting time. Copy?
Are an admin @ 500servers? NO? Just a troll?
I paid for some services, but not works well.
If u pays for a car, but u can not set your seats, mirrors etc. can u enjoy it? Air Condition not works... but built in...
1st of all, U got an official ticket system, u got an official forum at your page, u got an email, but u wrote here, cause some people posting here, in a non-official forum. Are U kidding?
U are providing some services for money, not for pleasure. U must have official information panel, u must respect for your customers. If it seems useless to U, here is the example (me) that u must have it, and refreshing it.
U think, that official forum @500servers is useless... some people used it... but u... like ticket system.
I made a ticket on a day, at 8 am... after 2 days, u give me a feedback, that evrithing is correct, and check my pc etc... AFTER 2 DAYS... when we also noticed, that the servers goes well...
Airio... if u watch my server, u can see, wich version is using on it. If u watch the menu, u can see, that 2 more version in it(2.4.0 and 2.4.1). Why we got 2.39a if 2.4.1 released on 2010-5-22, 2.4.2 2010-05-25...
latest? 2.5.1 Downloadable till 2010-11-22
What are u talking abaout?
U did not mentioned the LFS version...
Once we got the Z28, but now again the old Z.
Stat... +others.
functions, that not working correctly is useless. hide, delete etc. but not shown if it not works.
Other GSP can do it?
iF U not like peoples, who want working services for his money, u give it up.
Can u understand my problem, or just in write only mode?
U do not understand me.
I dont want to read posts here... I want to read news in CP or on the MAIN PAGE of 500servers.com
WHy should i read and posting here if the main site alive?
Why He cant put a LINE on the main site, that sry, some issue...
why is this there?
Airio: on the menu, there is the choice to get the latest, but earlier we have an issue with installing the newest, and he solved it. Z28 too...
Why all this cant work simply?
Service provider got a life, and got a work. If the customer pays, he must work. He is not in work like 8 am. - 16 pm. work. His work is to be online and working services.
A webservice provider got workers on emergency cases. they work till they need.
This is business, not friendship.
Last edited by mackosajt, .
Reason : putting picture
Problem again, and again, and again...
Hello!
I cant believe, that the way u Guys do, is good, cause your support is bad/slow etc.
Many times in the past, when we got a trouble, i submitted a support ticket across the OFFICIAL 500 Servers CP or Billing system.
U usually give me an answer after many days(if u give), does not matters, if the ticket was HIGH!
Sometimes just a little work solved the problems!
After some letters, we reached, that our servers runs on Z28, and got the latest free Airio.
We saw, that some statistical menu appeared in CP...
But they did not work all the time... (useless feature in my eyes, why was there?)
So... after a few weeks "perfect" running, the horror begins again.
U send me a mail, that maintenance will begin.... in 30 min.
lol or not? OK, we are alive. Maintenance is over.
After a few days, again... maintenance is in 30 min.
WTF? I wroted than to Dean, and next time, he send me a mail before maintenance in time, about 23 hours. That is some good thing. In this mail, he wroted, that this will end up till .... bla bla bla..
We waited this time, and after some hours, but server CP was not reachable.
I wroted again to Dean, and i got a mail, that this is a bit bigger problem, that he tought, and he did not sleep over X hours, but after some hours, servers worked.
(1st, I am a human too, so i can understand, if somebody tired if he could not sleep, but in 2nd, I am a customer, who payed for some service, and i want to use it, so i dont care about sleeping problems.)
So, the servers works "fine", till now.
We want to check some settings, and when we enter the CP, we can see this:
The servers running, but there is a bit problem again, and Ticket Submitting disappeared! (this, why i am here. cause in a mail i got this link... but i dont think, i must read a thread on another site, if the official got a ticket system and a support forum too...)
So! I wanna ask, why is this happens AGAIN?
And a big-big problem that we got AGAIN and old Airio and the Official patch installed, we dont want them. We want the Z28 (easy switch between Demo/S1/S2) and the latest Airio.
The begining was a magic, but after 1 month, problems again and again... so, i think, that after our payed session is over, we will leave, with a bad feeling.
How can i reach, that U watch your customers?
U are maybe the cheapest, but with these problems... no.
I want a support, that active, and online.
I am in some other server renting, and there is no time. If some problem appears, they put into the news feed in CP. If we want something, we can reach them almost 0-24, or within a few hours.
I cant believe, that the way u Guys do, is good, cause your support is bad/slow etc.
Many times in the past, when we got a trouble, i submitted a support ticket across the OFFICIAL 500 Servers CP or Billing system.
U usually give me an answer after many days(if u give), does not matters, if the ticket was HIGH!
Sometimes just a little work solved the problems!
After some letters, we reached, that our servers runs on Z28, and got the latest free Airio.
We saw, that some statistical menu appeared in CP...
But they did not work all the time... (useless feature in my eyes, why was there?)
So... after a few weeks "perfect" running, the horror begins again.
U send me a mail, that maintenance will begin.... in 30 min.
lol or not? OK, we are alive. Maintenance is over.
After a few days, again... maintenance is in 30 min.
WTF? I wroted than to Dean, and next time, he send me a mail before maintenance in time, about 23 hours. That is some good thing. In this mail, he wroted, that this will end up till .... bla bla bla..
We waited this time, and after some hours, but server CP was not reachable.
I wroted again to Dean, and i got a mail, that this is a bit bigger problem, that he tought, and he did not sleep over X hours, but after some hours, servers worked.
(1st, I am a human too, so i can understand, if somebody tired if he could not sleep, but in 2nd, I am a customer, who payed for some service, and i want to use it, so i dont care about sleeping problems.)
So, the servers works "fine", till now.
We want to check some settings, and when we enter the CP, we can see this:
The servers running, but there is a bit problem again, and Ticket Submitting disappeared! (this, why i am here. cause in a mail i got this link... but i dont think, i must read a thread on another site, if the official got a ticket system and a support forum too...)
So! I wanna ask, why is this happens AGAIN?
And a big-big problem that we got AGAIN and old Airio and the Official patch installed, we dont want them. We want the Z28 (easy switch between Demo/S1/S2) and the latest Airio.
The begining was a magic, but after 1 month, problems again and again... so, i think, that after our payed session is over, we will leave, with a bad feeling.
How can i reach, that U watch your customers?
U are maybe the cheapest, but with these problems... no.
I want a support, that active, and online.
I am in some other server renting, and there is no time. If some problem appears, they put into the news feed in CP. If we want something, we can reach them almost 0-24, or within a few hours.
Nobody can help me?
maybe sql lite need? or what?
FGED GREDG RDFGDR GSFDG