"Important update: Last night we had our first test of a Member  Appreciation Redemption. Our goal was to give every member who signed up  with PTZ an equal opportunity to redeem a prize. While our first two  waves went smoothly, with thousands of members redeeming great prizes,  our third wave was problematic for some due to site availability.  Unfortunately, we battled some heavy cheating bots in Wave 3. Despite  our efforts to shut these down, they affected the experience for some  members who couldn't log in. We're working hard to ensure this will not  happen in the future. Most importantly, we've refunded 100 PTZ to all  members who participated in the Member Appreciation Redemption and did  not receive a prize. We have already put these PTZ in your account in  time to use for today's General Redemption. Thanks for your patience as  we work to perfect the redemption process!"
LOOOVVVEEE ITTTTT