Sorry about all of this, After my last reply here on Friday night i ended up enjoying a 3 day stint in hospital, I was supposed to be coming out this afternoon but was only discharged at 9 o'clock this evening.
When i replied on friday i alsk asked the NOC to look into the issue and get it fixed, Looks like they fixed one thing and broke another!. Now i have sent in another request and if its not fixed by the morning i'll take myself down there and give them what for! (a thrashing for those outside the UK). Then get it sorted.
I have updated everybodys account with some credit for the downtime (anybody on a month-month package has been credited with 1 months worth of credit, those with annual have been credited 2 months).
Anybody who wants to request additional credit who are on the .144 server can do so after it is back online via a billing system support ticket (when everything is back online i will get the full details out there for you). For annual customers who may have decided not to renew, please also send in a ticket and i will convert the credit balance into a 2 month extension of service for you.
I can confirm TCAdmin is online, the webserver is online and the .141 server is online, the only remaining issue is with the .144 server
As soon as i know more details on why this has happened, i'll let you know.I won't be responding to individual tickets about this just yet, as this is all the information i have. I will however copy this information in this post to an e-mail to everybody.
Thanks for the wishes of good health, But for when wishes don't work, i am glad the NHS is there!