It would be helpfull if Franky inform us from time to time about any progress ,promise us a CP will be online later tonight , i accept things can get longer time , but no information in last 16 hours leaving us in the dark aint no good at all , a small post on forum if things arent fixed in time and u want to go to sleep to inform us all aint that much asked i guess , or am i wrong ? A lot of teams are waiting so i dont think im that impatient alone , check previous posts .
your post contradicts itself. it's been 16 hours since franky last posted in this thread. that's less than a day. if your kid goes missing, you have to wait 2 days before the police will do anything about it.
i don't think you're being left in the dark. i do think you're being impatient though. relax, the issues with the servers will be fixed in good time. having to come back here every hour to give you an update will only make his repairs take longer.
look through this thread, you'll soon find that Franky actually has a job outside of 500 servers. your first post today was at 8:32am (uk time). franky would have been on a bus/train going to his work at that time and would not have seen that post. same for every other post after that time.
i don't think he finishes work until late (Christmas season = more customers that need assistance in his workplace).
so, take a chill pill, get a power nap, let franky get on with fixing the servers. rather than giving you an update to tell you that nothing has been done to the servers because he has to blog what he's been up to in the past 60 minutes.
yeah yeah lot of comment , this is serverhosting and not a police case , we pay for servers and normally u have Quick support or info ,still i think we all should be informed , not every hour , but a small information would heal a lot of these comments everyone has an opinion .
that was an example. nobody said it was a police investigation. but thanks for that. it puts everything into perspective.
lets say franky is currently at work and has not been able to get anything done with 500servers yet. but i'm sure that once he comes home, he'll get it sorted out. just like he has been doing this week. just looking at his posts, you can see that as soon as he reads this thread, he fixes the issues. but if he's not home to read this forum, then all you can do at this time is wait.
having some patience would also reduce the amount of comments he needs to read through. this would actually help speed up frankys repair times
I had to take my mother out to do the christmas food shopping,
Just to make things clear though.. SERVERS ARE ONLINE, the control panel is what is currently down.
Several people have asked me to make changes for them or give them a link for downloading files from their server, and those people have got what they asked for. so if you have an urgent change to be made.. PM Me, E-mail me, visit me, post here... otherwise please give me a chance to get your access sorted out again.
Also for the record at no point was anybody told this would be completed in 24 hours "MAX",
Yes i had expected things to be fixed sooner but unfortunately things have clearly not gone as i had previously planned.
The Control Panel Will Be Up At Some Point in The Next 50 years as a previous poster has mentioned. Although i would say its more likely to be tonight. but i darn't say that because i will be tied to a stake and left to die or something (wait.. isn't that easter?)... Anyway